SERO CDP • Data & Intelligence

Your customer data already knows more than you think. Sero CDP makes it visible — and actionable

Sero CDP combines click behavior, purchases, and email addresses into a single profile, automatically finds the segments that matter, and activates them directly across your site, email, and ads.

starting at 899,- / month

Built by: the team behind Yellowgrape, basedon 10+ years of e-commerce marketing experience with hundreds of brands

360°customer profile: every click path, purchase, and email address automatically combined into a single profile
Real-timebehavioral data via the Sero Pixel, ready to use in segments, journeys, and widgets
100%of your activations automatically A/B-tested against a control group, so you only roll out what’s proven to work
12+integrations with your existing stack: from Shopify and BigQuery to Klaviyo, Google Ads, and Meta
In four steps

From first click to activated recommendation

  1. 1.

    Collect

    Add the Sero Pixel or connect your existing BigQuery warehouse. Every click path, every purchase, every discount becomes data.

  2. 2.

    One profile

    As soon as a visitor makes a purchase, leaves an email address, or uses a discount, the session is linked to a profile. Even when multiple email addresses are used.

  3. 3.

    AI discovery

    AI recognizes your store type, benchmarks you against similar brands, and flags what stands out—including what you can do about it.

  4. 4.

    Activate, always tested

    Take the recommendation live via a widget, journey, or Klaviyo, Copernica, or DeployTeq—always A/B tested, never a takeover.

When should you use Sero CDP?

One profile, usable everywhere

Anonymous visitor to known profile

A visitor makes a purchase or leaves an email address and automatically becomes an “identified customer.” All previous anonymous session data is immediately linked to that single profile, even if someone uses multiple email addresses.

Abandoned cart and lifecycle flows

Build journeys based on behavior: cart abandonment, wait time, email via Klaviyo, and an onsite banner if no purchase has been made after 24 hours. Set everything up visually—no developer needed.

Product recommendations that hit the mark

The recommendation engine combines recently viewed products with popularity and category data, turning it into a recommended product feed. Ready to use directly in existing widgets on your site.

Retain existing customers

The built-in RFM model segments existing customers by recency, frequency, and monetary value, with an explanation for anyone unfamiliar with the model. Combined with AI purchase signals, it generates automatic audience suggestions.

What sets it apart most

AI that thinks alongside you, not just measures

Sero CDP analyzes all incoming data, recognizes what type of store you are, and compares your metrics—conversion, average order value, and cart abandonment—with a benchmark for your category. Every insight comes with a concrete recommendation, not just an observation.

Example

“Visitors with high purchase intent drop off while browsing. Too much choice, not enough guidance.”

AI recommends a guided shopping experience through Sero Shopping Assistant

Learn more about Shopping Assistant

This will become more advanced as the model evolves: the ambition is for the same AI to eventually advise at the segment level too, so you can activate a journey or audience with one click.

Activate without a developer

Build widgets and journeys yourself, or let AI do it

A visual element picker for those who prefer clicking over coding, custom CSS/JS/HTML for those who don’t, and an AI coding assistant that builds or modifies widgets on request, such as “make the button blue”.

Widget builder

Click an element on your own site and replace it, or place something before, after, or inside it. Form fields are automatically recognized and mapped (for example, an email field to the internal customer ID), with a preview before you publish.

Journey builder

Set triggers at the audience or event level (such as “add to cart” plus a wait time), connect an action to an integration, and follow the flow. Every activated journey remains part of the same A/B test setup.

Want to learn more?

Not sure where to start?

In the demo, we’ll map out your biggest opportunity together.

Schedule your free demo
Works with what you already have

Data sources and activation channels

WooCommerceMagentoShopifyBigQueryGoogle AdsMeta AdsMicrosoft AdvertisingGoogle Analytics 4

Working with another platform? With a custom webhook and your own payload, you can connect virtually any system that supports webhooks.

API

Also queryable by AI agents

Alongside a fully documented, deterministic API (with configurable permissions per key), there’s an agentic API: agents such as Claude Code can request data conversationally instead of processing all the raw data themselves. Significantly more efficient in token usage.

Available

  • Standard API, read and write (for example, pushing custom events where the pixel doesn’t work)
  • Agentic API for AI agents
  • Ready-to-use skill for use directly in Claude Code
More than standalone data

CDP detects the opportunity; the rest of Sero executes.

Any AI insight from the CDP can be sent directly to another Sero product, as shown above with Shopping Assistant. For customers already using multiple Sero tools, the CDP is the foundation everything else connects to.

A single data source

Eén databron in Sero CDP

Other Sero tools work with the same customer profiles, not separate datasets.

Recommendation to action

Aanbeveling naar actie in Sero CDP

An AI insight can be linked directly to the Sero product that solves the problem.

Always tested

Altijd getest in Sero CDP

Activations from other Sero tools also run through the same A/B setup.

Grows with you

Groeit met je mee in Sero CDP

Start with CDP alone and add tools as you need them.

Flexible pricing

CDP pricing

Pricing is determined at launch. The expected plan structure is shown below.

Up to 100,000 unique visitorsStarter

899,- / per month

  • 360º customer profiles with smart identity stitching
  • Connect behavioral, customer, and order data
  • Activate audiences directly in your ESP
  • Sync segments with Meta and Google Ads
  • Discover growth opportunities with AI-powered insights
  • Automatically test every activation against a control group
Request a free demo
100,000–250,000 unique visitorsGrowth

1.299,- / per month

  • 360º customer profiles with smart identity stitching
  • Connect behavioral, customer, and order data
  • Activate audiences directly in your ESP
  • Sync segments with Meta and Google Ads
  • Discover growth opportunities with AI-powered insights
  • Automatically test every activation against a control group
Request a free demo
250,000 - 500,000 unique visitorsRecommended

1.899,- / per month

  • 360º customer profiles with smart identity stitching
  • Connect behavioral, customer, and order data
  • Activate audiences directly in your ESP
  • Sync segments with Meta and Google Ads
  • Discover growth opportunities with AI-powered insights
  • Automatically test every activation against a control group
Request a free demo
More than 500,000 unique visitorsEnterprise

Custom custom pricing

  • 360º customer profiles with smart identity stitching
  • Connect behavioral, customer, and order data
  • Activate audiences directly in your ESP
  • Sync segments with Meta and Google Ads
  • Discover growth opportunities with AI-powered insights
  • Automatically test every activation against a control group
Request a free demo

Frequently asked questions about Sero CDP

Which data sources can I connect?

Now: the Sero Pixel for live behavioral data and a direct connection to BigQuery for historical order and customer data, via a wizard with automatic mapping. Direct connections to Shopify, Magento, and Shopware are planned.

Do I need to test each personalization separately?

It happens automatically. Every widget or activation runs with a control group by default, never as a full takeover. In advance, you’ll get an estimate of how many visitors or days are needed to see a reliable result.

Can I build widgets myself without a developer?

Yes. With the visual element picker, click an element on your site to edit it, place something before or after it, or replace it. For more control, you can also use custom CSS, JS, or HTML.

Which tools can I connect for activation?

By default, Sero CDP works with Klaviyo, Copernica, and DeployTeq. Working with something else? A custom webhook with your own payload can connect virtually any system that supports webhooks.

Can I also use the CDP via an API?

Yes, there’s a fully documented API for both reading and writing, with configurable permissions per key. There’s also an agentic API that lets AI agents such as Claude Code query data conversationally.

See Sero in action in 45 minutes.

Book a demo and discover how your customer data automatically becomes one profile—and how every recommendation is tested by default before you take it live.